Bing Ying Poon
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Jessica Bing Ying Poon
I am a PhD candidate on the organization and management track of the health policy program at the University of California in Berkeley. I received my BA with honors from UC Berkeley where I studied biology and philosophy with a focus on decision-making. These questions took me to Memorial Sloan Kettering Cancer Center in New York where I worked on health outcomes research regarding screening and treatment decisions with Dr. Andrew Vickers. Here, I also led a team to design and implement a quality assurance program for surgeons. As part of this service, I provided interdepartmental consulting on workflow changes.
I am now back at Cal pursuing research on patient activation, physician burnout, shared decision-making and organizational culture. The patient-physician relationship is the very heart of medicine. As we move towards patient-centered care, I am interested in understanding how to strategically implement initiatives that empower these actors and support their interaction. This has the potential to improve the health of both patients and physicians and the performance of the system as a whole. I approach my work from multiple levels of analysis using a wide range of theories, from complexity theory to organizational theory to decision theory. I am currently working on my dissertation, "Multilevel Pathways to Patient-Centered Care," under the guidance of Stephen Shortell (chair), Hector Rodriguez and Maya Petersen. In my spare time, I like to try as many hobbies as possible.
I am now back at Cal pursuing research on patient activation, physician burnout, shared decision-making and organizational culture. The patient-physician relationship is the very heart of medicine. As we move towards patient-centered care, I am interested in understanding how to strategically implement initiatives that empower these actors and support their interaction. This has the potential to improve the health of both patients and physicians and the performance of the system as a whole. I approach my work from multiple levels of analysis using a wide range of theories, from complexity theory to organizational theory to decision theory. I am currently working on my dissertation, "Multilevel Pathways to Patient-Centered Care," under the guidance of Stephen Shortell (chair), Hector Rodriguez and Maya Petersen. In my spare time, I like to try as many hobbies as possible.