Jessica Bing Ying Poon is a PhD candidate on the organization and management track of the health policy program at the University of California in Berkeley. She received her BA with honors from UC Berkeley where she studied biology and philosophy with a focus on decision-making. These questions took her to Memorial Sloan Kettering Cancer Center in New York where she worked on health outcomes research regarding medical decisions with Dr. Andrew Vickers. Here, she also led a team to design and implement a quality assurance program for surgeons. As part of this service, she provided interdepartmental consulting on workflow changes.
Under the guidance of Dr. Stephen Shortell and Dr. Hector Rodriguez, she is back at Cal pursuing research on patient engagement, physician burnout, decision-making and organizational culture. She is interested in understanding the psychosocial development of the engaged patient under patient-centered care. She is currently working on her dissertation, "Multilevel Pathways to Patient-Centered Care." In her spare time, she likes to try as many hobbies as possible.
Under the guidance of Dr. Stephen Shortell and Dr. Hector Rodriguez, she is back at Cal pursuing research on patient engagement, physician burnout, decision-making and organizational culture. She is interested in understanding the psychosocial development of the engaged patient under patient-centered care. She is currently working on her dissertation, "Multilevel Pathways to Patient-Centered Care." In her spare time, she likes to try as many hobbies as possible.