Jessica Bing Ying Poon
I am a PhD candidate on the organization and management track of the health policy program at the University of California in Berkeley. I received my BA with honors from UC Berkeley where I studied biology and philosophy with a focus on decision-making. These questions took me to Memorial Sloan Kettering Cancer Center in New York where I worked on health outcomes research regarding screening and treatment decisions with Dr. Andrew Vickers. Here, I also led a team to design and implement a quality assurance program for surgeons. As part of this service, I provided interdepartmental consulting on workflow changes.
I am now back at Cal pursuing research on patient activation, physician engagement, decision-making, and patient-centered care. My research objective is to evaluate how organizational initiatives for patient-centered care can build on one another for greater impact. I conceptualize healthcare organizations as complex adaptive systems in which patients and physicians are empowered to make decisions as befit their local circumstances while management facilitates information exchange and leadership enforces an overarching organizing principle. This has the potential to improve the health of both patients and physicians as well as the agility of the system as a whole. I am currently working on my dissertation, "Multilevel Pathways to Patient-Centered Care," under the guidance of Stephen Shortell (chair), Hector Rodriguez, and Maya Petersen. In my spare time, I like to try as many hobbies as possible.
I am now back at Cal pursuing research on patient activation, physician engagement, decision-making, and patient-centered care. My research objective is to evaluate how organizational initiatives for patient-centered care can build on one another for greater impact. I conceptualize healthcare organizations as complex adaptive systems in which patients and physicians are empowered to make decisions as befit their local circumstances while management facilitates information exchange and leadership enforces an overarching organizing principle. This has the potential to improve the health of both patients and physicians as well as the agility of the system as a whole. I am currently working on my dissertation, "Multilevel Pathways to Patient-Centered Care," under the guidance of Stephen Shortell (chair), Hector Rodriguez, and Maya Petersen. In my spare time, I like to try as many hobbies as possible.